Sure-heat FM35PHLP Patio Heater User Manual download pdf (Page 14)

Troubleshooting

BEFORE CALLING CUSTOMER SERVICE

If the heater does not function properly, use the following checklist.

And this condition exists:

Pilot won't light

NOTE: Heater operates at

reduced efciency below

40 and 5 .

Cylinder valve is closed Open valve

Blockage in orice or pilot tube Clean or replace orice or pilot tube

Air in gas line Open gas line and bleed it (pressing

control knob in) for not more than 1-2

minutes or until you smell gas

Low gas pressure with cylinder

valve fully open

Turn cylinder valve OFF and replace

cylinder

Igniter fails Use match to light pilot; obtain new

igniter and replace

Pilot won't stay lit

Dirt built up around pilot Clean dirt from around pilot

Connection between gas valve

and pilot assembly is loose

Tighten connection and perform leak

check

Thermocouple is not operating

correctly

Replace thermocouple

Burmer won't light

Gas pressure is low Turn cylinder valve OFF and replace

cylinder

Blockage in orice Clear blockage

Control knob is not in ON

position

Turn control knob to ON

Burner ame is low

Gas pressure is low Turn cylinder valve OFF and replace

cylinder

Outdoor temperature is less

than 40

and tank is less

than 1/4 full

Use a full cylinder

Supply hose is bent or kinked Straighten hose

Control knob fully On C h e c k b u r n e r a n d o r i f i c e s f o r

blockage

Carbon build-up

Dirt or film on reflector and

burner screen

Clean reector and burner screen

Thick black smoke

Blockage in burner Remove blockage and clean burner

inside and outside

If the problem is: Then do this:

1 2 ... 9 10 11 12 13 14 15

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Sure-heat FM35PHLP Patio Heater User Manual Page 14

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